AI Connectivity guide

AI Connectivity for Salesforce

Docker + SQL Server

Connect an MCP client to a defined business dataset, configure the access boundary, and validate the resulting workflow.

What you will leave with

A tested, limited workflow with a clear identity boundary and an agreed process for reviewing agent access.

In this guide

Deployment model

Use this guide to configure the container, data access, and operational controls for a Salesforce MCP workflow. Choose the data path before configuring storage.

  • For live-source access, queries use the connected Salesforce account. Document its identity and effective access; do not assume that connecting an administrator automatically gives every client a separate permission boundary.
  • For retained-data access, the selected database supplies the historical dataset. Configure and review that access separately from the source application's permissions.
  • Record the MCP client, transport, endpoint or local process, authentication method, and allowed tools from your deployment configuration. Keep read and write authorization separate.

Use the installation package and version-specific configuration supplied for your deployment. This guide covers the source, host, database, and workflow decisions that remain consistent across package versions.

Before you begin

Bring the application owner, infrastructure owner, and data owner into the same deployment review. Agree the boundaries before configuring a connection.

Decisions to make together

  • Which question or task should the agent be able to handle?
  • Will it access current source records, retained data, or both?
  • Which identity authorizes access, and which operations must remain unavailable?
  • A named Salesforce administrator and an approved organization for the initial deployment.
  • An inventory of standard and custom objects, relationship fields, and required files.
  • A connection identity with the least access needed for the agreed task.
  • An API usage budget and a plan for validating source automation during any write test.

Prepare Salesforce

Use a Salesforce sandbox or an approved test scope first. Inventory the objects, fields, and relationships that make up the business record.

Object visibility

Compare the connection account's visible objects and fields with the approved scope. Include custom objects and fields in the sample instead of validating only standard records.

Record relationships

Map parent and child records, reference identifiers, and files. For a recovery test, review required fields, validation rules, and automation that can affect inserted or updated records.

Inspect a small Salesforce record set

In an authenticated Salesforce REST client, use the API version supported by your org and deployment. Describe Case first to review the available fields and relationships, then send this bounded query. The paths below are source API requests, not Vivly endpoints.

HTTP

GET /services/data/vXX.X/sobjects/Case/describe/

GET /services/data/vXX.X/query/?q=SELECT+Id,CaseNumber,Status,AccountId,LastModifiedDate+FROM+Case+ORDER+BY+Id+LIMIT+10

What to verify

Compare the returned IDs and fields with the same user's Salesforce view. For larger extracts, follow nextRecordsUrl until done is true; the first response is not necessarily the complete result. Describe output helps establish the field and relationship inventory, not a full backup of org metadata.

Salesforce: query results and pagination

Prepare Docker

Prepare a container deployment with explicit network boundaries, persistent storage, and a controlled image version.

Image and configuration

Use the image reference and configuration supplied with your deployment package. Pin the agreed version and keep credentials in your approved secret mechanism rather than the image or source control.

Container networking

Map the routes to the source system and database. A database hostname reachable from the host is not necessarily reachable from a container; validate the route from the deployment network.

State and lifecycle

Identify every persistent volume and its owner. Plan resource limits, logs, restart behavior, and upgrades. Replacing a container must not silently discard the retained data or operating history.

Check the supplied Compose deployment

From the directory containing your approved Compose file, inspect the declared service names and running containers. Replace SERVICE_NAME with an actual name from the first command. These commands do not create or remove containers or volumes.

Shell

docker compose config --services
docker compose ps --all
docker compose logs --tail=50 SERVICE_NAME

What to verify

Check for restart loops or connection errors. Confirm that database files, attachments, and application state use the persistent mounts defined by the package. Docker volumes outlive individual containers, but volume deletion still removes that data; a volume is not a backup. Redact secrets and customer data before sharing logs.

Docker: volume persistence and lifecycle

Prepare SQL Server

Only apply this database checklist if your agreed MCP workflow uses retained data. Live source queries can have a different storage architecture.

Agree the SQL Server instance, database, schema, and connection identity with the database owner.

Connection contract

Enter the server address, instance or port, database name, authentication method, and certificate requirements. Install the database driver specified by your deployment package on the application host.

Schema and data handling

Use an isolated test database or schema. Test Unicode, long text, date precision, null values, and identifiers with representative source records. Agree how schema changes will be reviewed.

Database operations

Estimate storage and transaction-log growth from the initial dataset. Agree database backup, monitoring, and access review with the DBA; an application transfer is not a replacement for the database's own recovery plan.

Check the SQL Server connection context

Run this read-only query in the chosen database using the application's intended database identity. It checks the selected database and login without creating or changing tables.

SQL

SELECT DB_NAME() AS database_name,
       ORIGINAL_LOGIN() AS login_name,
       USER_NAME() AS database_user,
       SERVERPROPERTY('ProductVersion') AS server_version;

What to verify

The database and identity must match the deployment record. Verify schema privileges separately through the package's connection check. For ODBC connections, configure Encrypt=yes and TrustServerCertificate=no with a trusted server certificate; review driver and server compatibility before choosing strict mode.

Microsoft: ODBC encryption and connection settings

Configure the workflow

Start with a representative dataset, then expand the scope after validation. Use the connection settings established above and keep source changes behind the appropriate approval.

Choose one useful task

Start with an example such as preparing a case summary from approved records. Define the expected output and its source evidence. Keep the initial dataset small enough for a reviewer to check the result.

Specify the access boundary

Identify the source account, permitted records, fields, and operations. A connected service account is not proof of per-user permission inheritance. Document where user identity and authorization are checked.

Review the client and tools

Configure the MCP client with the transport, authentication method, and tool access defined for your deployment. Start with read-only access where available; review any write-capable tool separately before allowing it during validation.

Test the answer and its limits

Use known questions, missing-data cases, and requests outside the approved scope. Check the source evidence, freshness, denied-access behavior, and what the client retains or sends to its model provider.

Confirm the MCP connection contract

  • For stdio, the client launches a local server process. Record the executable, arguments, working directory, and how credentials enter that process. A remote URL is not a substitute for a stdio command.
  • For Streamable HTTP, record the supplied MCP endpoint, TLS and authentication settings, and the client's support for that transport. Confirm the client can complete initialization and discover tools.
  • Review the actual tool list against the workflow's allowlist. Start with one bounded read, then test a denied operation and a connection failure. Do not assume the client supports every transport or protocol version.
MCP: stdio and Streamable HTTP transports

Evaluation: brief a case using permitted live records

Choose one known case and a read policy that permits only the objects and fields needed for a briefing. Record the connected Salesforce identity and the expected source facts.

  • Connect the approved MCP client and inspect the exposed tools before allowing a query.
  • Ask for the case context and compare the returned IDs, source references, and facts with Salesforce.
  • Ask for a field outside the read policy and verify that it is not returned.
  • Ask the client to change the case status and confirm the read-only query workflow offers no mutation tool.

Scope of this example

Use the deployment's supported query tools. Raw SOQL examples in source diagnostics are for an administrator's REST client; they are not a model-controlled tool interface. Archive access requires a separate data path and policy.

Validate before expanding

  • The agent returns an answer that can be checked against the approved source data.
  • Out-of-scope requests do not expose restricted records or fields.
  • The effective connection identity and authorization boundary are documented.
  • Tool operations, client data handling, and review responsibilities are understood.

Keep a deployment record

Record the package version, environment, data scope, test date, expected result, actual result, and owner of each unresolved issue. Keep secrets and customer data out of shared support notes.

Everyday operations

WhenWhat to check

After each run

Review completion status, record counts, failures, and source API usage. Resolve unexpected differences before allowing the next dependent action.

When credentials change

Update the connection through the approved secret process, verify a bounded read, and retest the required operations. Remove obsolete credentials.

When the source changes

Review added or changed objects, fields, access rules, and automation. Repeat representative data and permission checks before expanding the scope.

Before an upgrade

Record the current package and configuration, protect persistent data, and define the rollback procedure. Validate connectivity and a representative workflow after the change.

Troubleshooting

The client cannot connect

Check the confirmed endpoint, supported transport, network reachability, and authentication configuration. Do not substitute an unverified public endpoint.

The answer is incomplete or stale

Compare the permitted dataset, filters, source freshness, and any retained copy. Distinguish unavailable data from an incorrect model interpretation.

The agent can access more than intended

Disable the connection for the initial deployment and review the service account, tool scope, and authorization boundary before reconnecting.

SQL Server connections fail or time out

Check the instance address, listener port, network route, authentication mode, certificate trust, and connection account. Separate connection failure from schema or write permission errors.

Technical references

Use these official references for the source APIs, database connection settings, and runtime behavior discussed above. They describe the underlying platforms; use your Vivly package documentation for its installation and supported configuration.

Review this deployment with Vivly

Bring your source scope, host, database, and success criteria. We will use them to identify the applicable package, open questions, and rollout sequence.

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