Contact Us

Vivly is operated by Concreate Technologies Private Limited. You can reach our support team by telephone or email during business hours, or write to us at our registered office.

Registered office

Concreate Technologies Private Limited
G-1, SRS Prashanthi fields, P.O Road
Kadugodi, Bangalore, Karnataka
India, 560067

CIN: U72900KA2022PTC163147

Telephone

+91 79824 29660

Support hours: Monday to Friday, 09:00 to 18:00 IST, excluding public holidays in Karnataka, India.

Email

Product and technical support. support@vivly.in

Billing, invoices, and refunds. billing@vivly.in

Sales and enterprise enquiries. sales@vivly.in

We acknowledge support and billing enquiries within 5 business days.

Refunds and cancellations

To request a refund or cancel a subscription, email billing@vivly.in from your account-owner email address. The full Cancellation and Refund Policy sets out eligibility windows, credit expiry, and processing timelines.

Book a call

For product demos, early access, and enterprise conversations, you can book a 30-minute call.