AI Connectivity documentation
Give agents a defined path to data.
Configure an MCP workflow around the task, data, and identity it needs. These guides explain live and retained-data paths, client setup, tool scope, and operational validation.
Choose the data path
Decide whether the task requires live records, retained history, or both. Configure database access only where the workflow needs it.
Set the access boundary
Document the connection identity, allowed data, and tool operations. Review source and retained-data permissions separately.
Test the result
Check answers against known records, exercise out-of-scope requests, and define how the connection will be monitored and reviewed.
Find your deployment guide.
Choose a product and source, then open the guide for your host and database.
8 guides for AI Connectivity / ServiceNow
Bring your environment into the conversation.
Share the source, host, database, and workflow you have in mind. We can walk through the setup and the next operational steps together.
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